Privacy Policy
Effective Date: May 1, 2025
The Pelvic Lab – Pelvic Floor Physical Therapy
1. Information We Collect
We may collect personal information you voluntarily provide, such as your name, email, phone number, and details related to appointment requests. We may also collect technical information automatically through cookies or analytics tools.
2. How We Use Information
We use collected information to schedule appointments, communicate with patients, improve website functionality, and maintain required healthcare records. We do not sell or share your information for marketing purposes.
3. Health Information & HIPAA
If you share health information through this site or our practice management platform (e.g., Jane), it is handled according to HIPAA regulations. Please avoid submitting sensitive medical details via unencrypted channels such as general email.
4. Third-Party Services
We use trusted third-party providers (including Squarespace, Google Analytics, and Jane App) for hosting, analytics, and appointment management. Each maintains its own privacy policies and security measures.
5. Data Retention & Security
We retain personal data only as long as necessary for clinical, legal, or operational purposes. Reasonable safeguards help prevent unauthorized access, disclosure, or loss of your information.
6. Your Rights
You may request access, correction, or deletion of your personal information at any time by contacting us at info@thepelviclab.com. For HIPAA-related inquiries, you may also request our Notice of Privacy Practices in person.
7. Updates
This policy may be updated periodically. The most recent version will always be posted here with the new effective date.
